Booking Appointments
You can book appointments by phone at 250-418-8878
Registered Patients can Book Appointments & view their test results Online.
ALL Booking of Online appointments will be suspended until Further Notice
TeleMedicine Is Here
Now you can have a Virtual appointment with your Doctor
250-418-8878
Phn: 250-418-8878 • Fax: 250-418-8879
Appointments
Appointments are available if you are a patient of one of our doctors:
- Dr. Dennis Francis
- Dr. Lindsay Hawkins
- Dr. Kristen Iverson
- Dr. Chelsey Lane
- Dr. Stuart Marshall
- Dr. Tara McCallan
- Dr. Charles Medhurst
- Dr. Gary Nielsen
- Dr. William Cavers (Locum)
Please let us know what type of appointments you need:
- Regular Office visit: prescription renewals, follow ups, a new health concern
- Complete Physical Exam: offered to patients with ongoing health concerns
- Well Women Exam: pap/ breast exam
- Counseling Appointment
- Drivers Medical
- Urgent/ Same Day Access: we have appointments available daily with one of our doctors for same day needs
Our Doctors
Our doctors are dedicated family physicians providing comprehensive care across the age spectrum.
Location
We are located at the corner of Fairfield & Moss.
1282 Fairfield Rd, Victoria BC V8V 4W3
Our Office hours are: Monday to Friday 8AM- 6PM
Phone hours: Monday to Friday 8:30AM- 4:00PM
Phone: 250-418-8878
Fax: 250-418-8879
Urgent matters and emergencies:
For emergent care please call 9-1-1 or go to your nearest emergency department
For non-emergent health concerns and questions please contact health-link at 8-1-1 to speak with a registered nurse.
For urgent matters a doctor is available on call, please check answering machine for contact information.
ALL Booking of Online appointments will be suspended until Further Notice
Online Appointment Booking
Records and Appointments Online
Effective January 2020, our fees for uninsured services have increased to follow recommendations by the Doctors of BC Guide for uninsured services
Registered Patients can also use the AERO PATIENT mobile app to book appointments and access their records.
Use these settings…
ID: your ID
Password: your password
Path: https://703.myaccession.com/aero/
TeleMedicine
Does TeleMedicine work for you?
YES…
- When you are sick and possibly infectious (contagious) and want information on your care.
- Follow-up on investigations when a repeat face to face examination is not required.
- Prescription repeats for stable conditions, excluding controlled substances (painkillers, sedatives).
NO…
- For conditions that would require an examination.
- Major new diagnoses or major complex discussions; videoconferencing does not easily transmit the nuances of a conversation, including non-verbal communication, and runs the risk of seeming impersonal.
- Prescriptions for controlled substances (painkillers and sedatives) or cannabis. Doctors’ licensing bodies stress that this should not be done.
- Patients that have not seen their Dr for a long time
Resources
General Health Topics
Mental Health
Health Programs/Services
Chronic Disease Societies
Moss Rock Medical • 1282 Fairfield Rd, Victoria BC V8V 4W3
Phn: 250-418-8878 • Fax: 250-418-8879
